How to Backup and Restore Data on Samsung Phones with Smart Switch

How to Backup and Restore Data on Samsung Phones with Smart Switch

Data loss makes it difficult. Maybe you don't believe it, but if that happens, you will be worried whether the data can be restored. Many have failed even though they have tried various data recovery software. Anticipating that happens is to back up important data stored on the device. It's not enough to just rely on cloud storage services such as Samsung Cloud, DropBox, Google Drive, MediaFire, MEGA, OneDrive, and others to store your important data. The Cloud Service is limited if you don't subscribe. The alternative is to back up data to other devices such as external drives. Backing up data is very important if you don't want to regret losing it! Samsung developed software called Smart Switch to do it. Transferring personal content such as applications, photos, documents, calendars, contacts, messages, music, videos, notes, AR emoji and more from your mobile to your PC / MAC is only a matter of minutes. It's an easy process.

Back up

  1. Download and install Samsung Smart Switch for PC or Mac.
  2. Download and install the Samsung Smart Switch mobile app for Android on the Google Play Store. If your device is pre-installed Smart Switch mobile app make sure to update the application to the latest version.
  3. Install the Samsung USB Driver if you are using a Windows PC.Run as administrator Smart Switch launcher on your PC or Mac and you will see a Welcome to Smart Switch screen.
  4. Turn on your Samsung Galaxy device and unlock the screen when locked with a pin or pattern.
  5. Connect your Samsung Galaxy to a PC / Mac using the original USB cable. After synchronizing Smart Switch will display device information such as model name and Android version, and availability of software updates.
  6. Click Backup.
  7. Galaxy device data being to back up, please do not close Smart Switch mobile until the data back up is complete. The length depends on how much data is stored on your device.
    Samsung Smart Switch Backup Galaxy Note 9
  8. On the screen back up has been completed. You can see the following categories have been backed up successfully and the following categories have been excluded because the data is on the device.
    Samsung Smart Switch Backup Personal Data Completed
  9. When you scroll down, you can save Contacts to CSV format and can edit them on a PC using Microsoft Excel.
    Samsung Smart Switch save Contacts to CSV format

Where is the location of the saved backup file? When you back up your content from your phone to a PC or Mac, the files are automatically stored in a default location, unless you've selected to store them elsewhere. Here are the default locations below, in case you forget where you put them.

Windows 8, Windows 7, Windows Vista
C:\Users\[username]\AppData\Roaming\Samsung\Smart Switch PC

Windows 10
C:\Users\[username]\Documents\Samsung\SmartSwitch

Mac OS X
/Users/[username]/Documents/Samsung/SmartSwitch/backup

Note: To quickly access the AppData folder, select Start. In the search bar, type appdata and press the Enter key.

Restore

  1. Turn on your Samsung Galaxy device and unlock the screen when locked with a pin or pattern.
  2. Connect your Samsung Galaxy to a PC / Mac using the original USB cable. After synchronizing Smart Switch will display device information such as model name and Android version, and availability of software updates.
  3. Click Restore.
  4. Select your back up data such as contacts, photos, messages, applications, documents, etc.
  5. Click Restore Now.
  6. The transfer of back up data the device has successfully completed. From now on, please check the progress of the restore on the device.
    Samsung Smart Switch Restore
  7. Click Ok.

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